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Frequently Asked Questions
Availability

As with other booksellers, books sold from an internet site are sometimes not removed from that site for some time after the date of sale. It is annoying for everybody but we do all we can to try keep our listings as up-to-date as possible. We therefore cannot absolutely guarantee that every book advertised by us is actually still available for sale.

Printed Catalogues

We issue usually about five catalogues a year and send these by post free to librarians and private customers who have asked for them. Each usually lists between 150 and 200 items selected from all areas of our subject range. However, at least one catalogue a year tends to be a specialist listing focusing on one coherent subject and for obvious reasons this may be sent to a rather more restricted list of recipients. In some cases all, but usually most, of the items listed will be from our recent purchases. Books from these catalogues that remain unsold after 6 to 8 weeks will normally only then be added to our website listings.

Book Condition

We endeavour to describe the condition of all our books as accurately as possible, particularly noting any faults or blemishes. All our books are carefully collated and where no faults are mentioned it may therefore be assumed that the book is complete as published.

Bibliographical References

We use a large number of bibliographies and other reference works including several that are available through the internet. If any of our references are unclear we will be happy to give further details.

Purchasing

If you wish to order a book it is most helpful to let us have not only the name of the author and the short title and date, but also its ID number (a 5-digit number).

Despatch

Books are insured by us and usually sent by Royal Mail (1st class Recorded Delivery inland, or Airmail Printed Paper Recorded Delivery overseas). When occasionally we send a large group of books together these will usually be sent by 48-hour recorded parcel (Parcelforce) inland, and by Standard International Parcel (i.e. by Air) overseas. However, other arrangements can easily be made to suit customers' wishes. The cost of carriage will be made up of the actual cost of postage (including the Recorded Delivery cost - at present 68p inland and £3.50 overseas), insurance at 0.25% inland and 0.5% overseas, and a very small amount for packing and handling.

Payment

We normally invoice our books in £ Sterling but we do accept payment in other currencies provided that the amount finally credited to our account meets the invoice total after payment of all bank charges and other costs of currency conversion. We find that for overseas customers it is most convenient and cost-effective for both us and them to pay by either Visa or Mastercard credit card. If using this method, please give us: card number & expiry date, 3 digit security number (on reverse of card), exact name on card & cardholder address, and delivery address (if different).
The best way to purchase is using our online facility - simply click on the 'Purchase using Credit Card' link on the book detail page.

Returns

If for any reason a purchaser is unhappy with a book supplied by us we will accept the item back without question, provided we are notified within two weeks from date of invoice and that the book is returned promptly, safely and without damage

Valuations

We do from time to time value books and libraries for insurance, probate and other purposes. We do of course charge for this service. Please ask for details.
We are not able to value books without actually seeing them physically, although we will sometimes be persuaded to give a broad idea of a book's value subject to the usual caveats.


Strandlands, Wrabness,Manningtree, Essex, CO11 2TX, U.K.
phone: +44 (0)1255 886260 ~ fax: +44 (0)1255 880303
www.johndruryrarebooks.com ~ mail@johndruryrarebooks.com
©2002 - 2008 John Drury Rare Books
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